These are the terms and conditions
established by the travel agency Arianna & Friends s.r.l. for the project
La Mia Toscana
1) PRICE INCLUDES:
specified in each package description and: weekly bed linen, towels and kitchen
linen change, consumption of gas, electricity, heating, water and final cleaning,
swimming pool, deckchairs and beach umbrella, garden furniture, barbecue, playground,
parking and V.A.T.
are given to children from 2 to 12, to groups of at least 12 persons. Please contact
La Mia Toscana via mail for an estimate.
3) EXTRA SERVICE
Cleaning 15 €/h, towels change 8,00 € per
person, bed linen change 5,00 € per person, babysitter 15 €/h, laundry
5 € per washing, baby cot 5 € per day. Extras have to be paid before
4) ARRIVALS AND DEPARTURES:
(check-in) between 3:00 p.m. and 8:00 p.m. and departure (check-out) before 10.00
a.m. In case of early or late arrival/departure, the client is requested to inform
the agency. Please return the house key at check-out.
TO ASK FOR AVAILABILITY:
Online Packages: select the package you
are interested in to ask for availability, specifying your personal data, accommodation
type and special wishes. After the agency have checked for availability, you will
be contacted for an availability confirmation. Personalized Packages: go to the
session “Customize your trip” and select all details and the services
you are looking for. You will be given an estimate within a short time.
6) HOW TO BOOK:
Together with the availability confirmation
you will receive a booking confirmation form, to be filled in and sent back via
e-mail or fax to the agency. The agency will consider your booking valid only
after receiving the confirmatory deposit which is 50% of the total amount (extras
7) CONFIRMATORY DEPOSIT:
deposit can be sent to the agency both per postal order and bank transfer. In
case of postal order or bank transfer a copy of the completed transaction is needed
within the expiration date of the given option.
The balance related to the chosen package must be paid at least 20 days before
arrival, per postal order or bank transfer. If the booking is made less than 20
days before arrival, the guest must pay the whole amount 100% in advance and immediately
send the copy of the transaction via e-mail or fax to the agency.
On arrival, the guest is requested to pay a
security deposit in cash 150,00 € as a guarantee and possible repayment of
damages and/or additional expenditures. The deposit will be returned at departure
after the condition of the apartment are assessed.
In case of cancellation the guest is requested to contact
the agency via fax or e-mail immediately. In the schedule below you can find the
percentage related to the entire amount which will be retained depending on the
number of days preceding your arrival date.
|reservation||50 days before check-in||30%|
|49 days before check-in||30 days before check-in||50%|
|29 days before check-in||11 days before check-in||70%|
|10 days before check-in||0 days before check-in||100%|
in apartments: all with an independent entrance, studio apartment, 2-3 room apartments,
fully equipped kitchen and living room, 1 to 3 bedrooms, 1 to 2 bathrooms. Apartments
are furnished with all comforts.
Accommodation in rooms: rooms are en-suite.
Only small-size animals are
allowed. Please contact the agency.
Rooms at the guest’s disposal for ceremonies, banquets, meetings and conferences.
On arrival the client will receive the
apartment/room in good condition and at the departure he will redelivery it in
the same status. It is requested that the client will behave respectfully towards
other guests. If the behaviour of the client is not in line with good manners,
the owner has the right to end the contract.
The reservation is valid for
those persons mentioned at the time of booking and the number of beds available
in the apartment/room cannot be exceeded.